Frequently Asked Questions

What causes white spots?

Can water softeners remove the rust, so I don’t get stains?

Does a saltless water softener system work?

What causes the slippery feeling in soft water? It feels like soap won’t rinse off.

If I get a water softener, do I have to drink soft water?

Aren’t the minerals in hard water good for me to drink?

What is TDS?

What does Gordon Water Systems test for when in the home?

Does Reverse Osmosis (RO) remove fluoride?

I like to drink bottled spring water. Why do I need to drink your water?

In a softener that uses salt, does the salt soften the water and am I bathing in salt water?

How high or low can I have the salt level in my salt tank?

Can I use any salt in my salt/brine tank?

My bottled water cooler does not flow any water or prolonged water?

I just picked up water or got a delivery, and the first bottle I put on has a metallic odor and taste. What is it?

What is the pH for common items?

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Family owned water treatment and bottled water delivery serving West Michigan for over 50 years. We proudly serve over 13 counties in West Michigan and have four convenient office locations located in Grand Rapids, Kalamazoo, Portage, and Rockford.

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